21 May, 2010
Findings reaffirm robust design and quality
Tata Motors has undertaken a comprehensive investigation related to the cause of fire in two Tata Nanos. On the basis of the findings of the investigation, conducted by a 20-member internal team and an independent forensic expert, Tata Motors assures all customers that the Tata Nano is a safe car, with a robust design and state-of-the-art components.
The investigation reveals that the incidents in these two cars, which were being transported to or from dealers, were isolated instances and the reasons are unrelated. This further establishes the conclusion that the Tata Nano’s design is robust.
The Mumbai incident in March 2010, approximately one-and-a-half hours after delivery to a customer, was found to have remnants of a foreign object on the hot exhaust system which most probably led to combustion. In the incident of the second car in Gujarat’s Anand district in April 2010, which was being delivered to a dealership, there was evidence of a ruptured fuel line.
The investigators’ conclusion that the Tata Nano is safe and robust is also visible in the problem free driving experience of thousands of owners since deliveries from July 2009. The company has, notwithstanding, decided that it will allay any concerns by owners by inspecting all cars with customers and, where necessary, add additional protection to ensure the car’s safety. Beginning May 24th, each owner will be individually contacted over the next few weeks to fix appointments for such inspections. These inspections would be provided free of cost to the customers.
These inspections do not constitute a recall.
Before launch, the Tata Nano was validated with more than 300 prototypes which covered more than 2 million km of safe operation in all conditions. Tata Motors reiterates that the Tata Nano is a safe car built with uncompromising attention to quality in all aspects.
About Tata Motors
Tata Motors is India’s largest automobile company, with consolidated revenues of Rs.70,938.85 crores ($ 14 billion) in 2008-09. Through subsidiaries and associate companies, Tata Motors has operations in the UK, South Korea, Thailand and Spain. Among them is Jaguar Land Rover, the business comprising the two iconic British brands. It also has an industrial joint venture with Fiat in India. With over 5.9 million Tata vehicles plying in India, Tata Motors is the country’s market leader in commercial vehicles and among the top three in passenger vehicles. It is also the world’s fourth largest truck manufacturer and the second largest bus manufacturer. Tata cars, buses and trucks are being marketed in several countries in Europe, Africa, the Middle East, South Asia, South East Asia and South America. (www.tatamotors.com )